where are you located?

Our Family Diners are located in the Westerville Plaza (by Kroger) at 129 W. Schrock Rd (across from Roush Honda), and in the Polaris area at the Oak Creek Center at 1182 East Powell Road (next to the Aspen Ski Store).

What are your hours?

Westerville Family Diner open Monday-Saturday 6:30 am to 2:30 pm and Sunday 8:00 am to 2:30 pm. Our Polaris Family Diner hours: Monday-Saturday 7:00 am to 2:30 pm and Sunday 7:30 am to 2:30 pm. Orders may be taken until 15 min before close (kitchen closes 15 min before closing time).

can we order carry out?

Yes, and the most efficient way for carry out orders is our Pancake House Family Diner Online Ordering (click here) as you will see the exact same menu options as our servers and the ticket will print directly in our kitchen for us to cook it.

Walk-ins and Phone orders are also possible and are pre-paid as well, but given severe labor shortage in restaurants and hospitality, we encourage you to use the link above (easy to use, quick, and print in our kitchen)

Do you take reservations?

No, we do not take reservations. Our Polaris location is larger and have a private dining room that can be booked Monday through Friday (no weekends) without any additional cost by giving us a call at our Polaris Family Diner (614) 987-6014.

Do you sale gift cards?

Yes, we offer physical/plastic gift cards, e-gift cards (SMS/Text message or e-mail) and can be purchased directly in our Pancake House Family Diner Online Ordering system or directly in any of our Family Diner locations. Gift cards can be used in any of our locations including at Gelatolicious

is parking available?

Yes, plenty of parking available:

In Westerville, by the diner few parking spaces available, and the very near slot plenty of spaces (we paid rent for the entire shopping plaza parking up to the Kroger store and it is all available for you to park).

In Polaris, also plenty of parking spaces in front by our Gelatolicious or on the side (next to Aspen Ski Store).